Our service

How does the buying process work online?

Besides our offline store you can also purchase a watch online. By selecting the desired watch and placing it in the shopping cart, you can proceed to place the order. After placing the order, it is important that Filipucci Juweliers receives the correct address details to ensure that the product is delivered to the customer with care. 

Because of the different payment methods (see below) there is a possibility for each customer to select the desired method of payment. 
After processing the payment, the product will be sent to you.
It is always possible to pick up the product in the store.

Payments 

In our store in Maastricht, we accept: PIN, bank, cash and credit card (+2%) payments.
When buying online, you have the choice between different payment methods, being: bank and credit card (2% to +4%).  After receipt of payment or agreement of the payment provider, the goods will only be shipped fully insured and registered.

Shipping

We offer various shipping options and can always advise you. We pack all our watches and parts very skillfully and carefully.

  • Within EU: DHL Express
  • Outside EU: DHL Express
  • Within the Netherlands: DHL Express/UPS
  • Parts and Accessories: DHL Express/UPS


Please note: Any customs and/or import duties are at all times at the expense of the recipient. 

We are always interested in and looking for special watches in order to keep our collection diverse and up-to-date. If you own such a watch and you would like to trade it in or sell it, please contact us.

Contact

 

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Reviews

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Patrick Sorber |
Goed geholpen door de jongens van Filipucci. Al mijn vragen werden keurig beantwoord, ze weten veel van hun producten af. Super blij met mijn Rolex Yachtmaster! Mocht ik weer een horloge kopen, dan kom ik hier zeker voor een 2e keer!
Paul Medaer |
Vandaag mijn uurwerk met DHL ontvangen. Heel correct verlopen met alle nodige papieren. Filipucci is zeker een aanrader. Vlotte telefonische communicatie en heel vriendelijk. Daar koop ik nog in vertrouwen.
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508 watches and 3294 parts in our collection

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